1. Who we are
Valiant Limo Toronto ("we", "us") provides chauffeured transportation in the Greater Toronto Area and across Ontario. Our office is at Serving the Greater Toronto Area & Pearson International Airport. You can reach us at info@valiantlimotoronto.ca or +1 437-833-5100.
2. Information we collect
- Booking details: name, phone, email, pick-up and drop-off addresses, dates and times, flight numbers, passenger and luggage counts, child seat needs and special requests.
- Quote and contact requests: the details you enter in our forms.
- Payment details: when you choose to pay by card (see section 5).
- Website data: pages visited, device and browser type, and how you arrived (for example a Google Ads click), collected through cookies and analytics tools.
3. How we use your information
- To provide, confirm and change your bookings, including tracking your flight.
- To contact you about your trip by phone, text, email or WhatsApp.
- To process payments and keep records required by law.
- To improve our service and website, and to measure our advertising.
- To send offers only if you have agreed to receive them. You can opt out at any time.
4. Sharing
We share only what is needed with our chauffeurs and dispatch team, payment processors, and service providers that host our website, email and booking systems. We may disclose information when required by law. We do not sell your personal information.
5. Payment information
Card payments should be processed by a secure, PCI-compliant payment provider. Full card numbers should not be stored on our website or sent by email.
6. Cookies & analytics
We use cookies for site functions and, with tools such as Google Analytics and Google Ads, to understand traffic and measure conversions. You can block or delete cookies in your browser settings; some features may not work without them.
7. Retention & security
We keep booking records only as long as needed for service, accounting and legal purposes, and protect them with reasonable administrative, technical and physical safeguards.
8. Your rights
You can ask to access or correct your personal information, or withdraw consent for marketing, by emailing info@valiantlimotoronto.ca. We will respond within 30 days.
9. Changes & contact
We may update this policy and will change the date above when we do. Questions? Contact us at info@valiantlimotoronto.ca or +1 437-833-5100.